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Dentapp is dedicated to providing the best shopping experience to the Doctors. For this reason, we are very committed to our refund policy. All products of Aline Orthodontics and Dentsmart companies are directly under the refund policy. This policy works as under:
1. If a customer is not satisfied with a product, He/she can ask for a replacement, which shall be processes once the original product is received by us.
2. If the customer is not satisfied with the product, even after replacement, the customer shall have an option to shop for another product of the same value on the website, or ask for a refund.
3. Refunds will be processed within 15 days after confirmation that the customer wants only a refund, and no other option.
For other companies, the products returned will be send by us to the manufacturer, and their refund policies will be followed.