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Customers must provide complete details of address including e.mail address, Postal address and telephone Number. DentApp will not be responsible for delay in delivery due to incomplete / wrong address.
Credit card and debit card payments must be authorized online. Charges for debit , credit card and net transactions will be charged extra. Estimated delivery time for orders will be upto 1 week. However, in cases of unlocatable or unreachale service pin code area, bad weather or natural climatic conditions, time taken may be longer. Cash on delivery orders will take an additional 2 days.
The above mentioned time frame as well as orders are subject to availability. In case an order is placed for a product which is not in stock, complete refund for that product will be provided. However, the rest of the order will proceed as ordered.
Products on the wishlist are subject to changes in prices due to change in international currency exchange rates, policies of the government or other factors beyond the control of DentApp. Customers will, however, be notified before the order is confirmed. Time frame for delivery of these will begin after the order is confirmed.
The prices mentioned in DentApp are exclusive of courier charges, and Taxes, as applicable. Taxes are mandatory for all transactions. The order history can be accessed by the customer anytime, and may be used for Filing Income Tax return or any other purposes. However, DentApp shall not share any details of transactions with anyone other than the customer.
Once orders are placed, the customer shall receive a message regarding the status of the consignment. However, the same are subject to services from the Logistics partner and DentApp takes no responsibility for the same.
If, for any reason, any order is cancelled, handling charges, taxes and courier charges will be levied. Orders cannot be cancelled after delivery. However, requests for replacement of defective merchandise will be entertained upto 1 week after delivery. The exchange policies and guarantees of the products are subject to those of the parent company.